Field cases of charging piles

Common questions about charging piles

Charging gun won't connect?

Check if there is any foreign object in the interface, adjust the angle and then insert.

Charger fails to start?

Verify power connection and try restarting the charger.

Power cuts during charging?

Inspect wiring and contact maintenance staff.

Slow charging speed?

Check charger power and vehicle compatibility.

Display screen shows nothing?

Check display connections and contact after - sales if needed.